Client situation

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A multinational mining major requested DBA to assist with operational readiness for a new mining section, including installation of a new Management Operating System ('MOS') to embed standardised processes and operating procedures. 

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Key success indicators for the engagement included:

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• Delivery of the implementation planning for operational readiness and safe and predictable transition to operations

• Design and implementation of a clear resource and equipment ramp-down plan to achieve budget cost and production KPIs

• Installation of a MOS to establish the required rhythms, routines, reports and KPIs for a safe, high performance operation 

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The DBA involvement

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We conducted a six-month engagement at the mine.  Key activities included:​​

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• Installing a new MOS to establish the operating rhythms and routines, underpinning agendas, action logs and performance KPIs to enhance the level of discussion and feedback at all levels of the mine

• This was further supported by a Results & Performance Meetings Framework which allowed for clear rolldown of business requirements and concise, agreed performance measures from supervisory level through to management and regional feedback

• Topical constraints, fed from the newly installed systems, led to troubleshooting, process redesign, infrastructural development, equipment deployment and behavioural changes to enhanced levels of output

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